Customer Relationship Manager/Executive

Jaipur, Rajasthan

Job Information

Job ID : 03

Work Experience : 0-5 Years

Job Description

Roles & Responsibilities :

  • Handling L1 & Phone Support issues
  • Escalate, follow-up and fix recurrent issues to the concerned department.
  • Provide friendly and passionate customer support on call/chat
  • Handle tickets/live chats efficiently
  • Ability to work in 24*7 rotating shifts

Skill set

Required Skills

  • Operating Systems:Good understanding of Redhat based linux flavours OR Windows 2008/20012 systems.
  • Improving Customer Interaction
  • Fundamentals:DNS & Networking Fundamentals,TCP/UDP, IP Routing.
  • Application Protocols
  • Control Panel
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